Privacy Policy
Last Updated: 19 January 2026
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services in Kuwait.
1. Information We Collect
We may collect the following information:
- Name, phone number, email address
- Delivery and billing address
- Payment information (processed securely by payment providers)
- Order history and customer support communications
- Website usage data (cookies, IP address, browser type)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about orders, returns, and support
- Improve our website and services
- Send marketing messages (only if you opt in)
- Comply with legal and regulatory requirements in Kuwait
3. Sharing of Information
We may share your data only with:
- Payment processors and banks
- Delivery and logistics partners
- IT and website service providers
- Government authorities if legally required
We never sell your personal data.
4. Data Storage & Security
Your data is stored securely using technical and organizational safeguards. We take reasonable measures to prevent unauthorized access, loss, or misuse of your data.
5. Cookies
We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features may not work properly.
6. Marketing Communications
You will only receive marketing emails or messages if you have agreed to them. You can unsubscribe at any time using the link in our emails or by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw marketing consent at any time
To make a request, email: support@playpouch.me
8. Data Retention
We keep your data only as long as necessary to provide services, meet legal obligations, or resolve disputes.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Kuwait.
12. Contact Us
If you have any questions about this Privacy Policy, contact:
Email: support@playpouch.me
Website: www.playpouch.me
